24/7 Support 800-207-6968
24/7 Support 800-207-6968
We’re here to do one thing: make our clients happy. And it’s working. We provide top-notch service to over 5,000 customers (and counting) every day. Part of it comes from our sound and stable financial operations. And then there’s our reach: over 20,000 servers and nearly thousands of square meters of data center space on multiple continents. And of course, don’t forget our “can-do” personalities.
We're technicians first. That means we understand you want support from people who actually get it when you need it, and automation tools so you can take matters in your own hands. You won't find any non-technical staff answering the phone. Only seasoned engineers who care, don't talk down to customers, and can resolve your issues fast. We've earned a reputation for providing best-in-class 24x7x365 support that you won't easily find with other hosting providers. So much so, our customers recommend us on a daily basis. We're committed to making life easier. You shouldn't have to go anywhere else.
Currently, we have data centers in the USA ONLY. Located in the Heart of Dallas, TX.
New Sites Coming Soon –
Our network capacity exceeds 40Gbps, which provides a speed and connectivity that exceeds the vast majority of our competitors. Don't just take our word for it either. Check out the competition and see for yourself.
You want to build a growing business without ever outgrowing your business hosting provider. With us, that's one less thing to worry about. We provide the most scalable hosting environment for startups and small to mid-size businesses ready to explode online. How big do you want to be?
Every business hosting provider claims this or something like it, but we'll put our money where our mouth is and offer credit for any downtime. We exist to help your business run better. That's why we take network uptime and performance very seriously. We're only happy when you're firing on all cylinders.
We use only Dell Servers
Our Network Operations Center (NOC) is unlike any other hosting provider’s, in that it is in-house and constantly monitors and controls all traffic on our 40 Gigabit RapidFiber, inside and outside of our datacenters. When you have an issue, they handle it personally, so it gets resolved quickly.
Our engineers and datacenter personnel manage every aspect of our facilities around the clock, as well. From security, to deploying devices, to handling the day-to day needs of our customers’ solutions, they are ready to act whenever you need them.
Our heating ventilation air conditioning (HVAC) systems have full particle filtering and humidity control. The climate within each of our datacenters is maintained according to ASHRAE Guidelines. This ensures your mission-critical dedicated server and hardware is functioning at its best.
Unlike some providers, we don't rely solely on the local power grid to guarantee around-the-clock power. Our onsite diesel-powered generators and uninterruptible power systems (UPS) deliver redundant power if a critical incident occurs, so that all operations are uninterrupted and your dedicated servers remain online. We regularly test our infrastructure to make sure it performs as designed in the event of an emergency. And we back it all up with our 100% Power Service Level Agreement (SLA) and 100% Network Uptime SLA.
Our datacenters are locked and guarded, and can only be accessed by authorized TrueServerHosting personnel and our Colocation customers within our colocation pods. Monitored closed circuit television systems and onsite security teams vigilantly protect our datacenters around the clock, while military-grade pass card access and biometric finger scan units provide even further security.